--- title: "How to Enable Two Factor Authentication with Retrace" slug: "security-two-factor-authentication" description: "Secure your Stackify account with two-factor authentication (2FA). Set up and enforce 2FA organization-wide for added security. Learn how to enable, disable, and log in with 2FA." updated: 2023-01-16T18:35:16Z published: 2023-01-16T18:35:16Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.stackify.com/llms.txt > Use this file to discover all available pages before exploring further. # Two-Factor Authentication (2FA) This article walks you through setting up two-factor authentication (2FA), also referred to as multi-factor authentication (MFA), for a Stackify account. An administrator can also enforce 2FA organization wide. ## Enabling Two-Factor Authentication ![](http://support.stackify.com/wp-content/uploads/2017/08/user_account.png) Select the user icon in the upper right corner of the page to navigate to the User Details page to opt in to 2FA. This setting is configured on a per user basis. ![](http://support.stackify.com/wp-content/uploads/2017/08/enable_2fa.png) ## Authentication Settings With two-factor authentication enabled, there are two methods of validating the account: - Use an authenticator application to provide a generated code - Have a code sent as a text message to your mobile device ### Enrolling 2FA for an Authenticator Application To enroll 2FA for an authenticator application, complete the following steps: 1. Click **Mobile App** to use an authenticator application to provide generated codes. Note To use the authenticator application, download the authenticator application from the mobile phone app store. 1. Select the mobile operating system. ![MobileApp.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/MobileApp.png) 2. Scan the rotating QR code using the authenticator application. ![QACode.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/QACode.png) 3. Enter the authentication app generated code in the confirm field. ### Enrolling 2FA for SMS Message To enroll 2FA for an SMS message, complete the following steps: 1. Click **SMS Message** to send code in a text message to your mobile phone. ![2FAChoose.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/2FAChoose.png) 2. Enter your phone number and click **Verify** to enroll using SMS. ![f24f0dd7-b929-4551-bc68-06b713ed00fa.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/f24f0dd7-b929-4551-bc68-06b713ed00fa%282%29.png) 3. To complete the activation, complete the six-digit code in the Confirm field and click **Confirm**. ![524154dc-2cbe-4075-8e2f-5f4b534d6ccd.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/524154dc-2cbe-4075-8e2f-5f4b534d6ccd%281%29.png) 4. Click **Continue**. ![c1655c80-3bfe-455f-ba27-1902cb2163d5.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/c1655c80-3bfe-455f-ba27-1902cb2163d5%281%29.png) ## Enforcing Organization-Wide Two-Factor Authentication An account admin can require that all users have two-factor authentication enabled to access the Retrace account. ![bdf1679a-998d-483f-983b-01303aec4514.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/bdf1679a-998d-483f-983b-01303aec4514%281%29.png) To enforce organization-wide 2FA, complete the following steps: 1. In the Retrace portal, select **Settings** > **Account Settings**. Note If an administrator configures two-factor authentication configuration account wide, all users must use two-factor authentication to access Retrace. A user can enable two-factor authentication individually if two-factor authentication is not required. 1. On the Account Information page under Security, click the **Enforce Two-Factor Authentication (2FA)** checkbox and click **Save Changes**. ![NavigateToggle](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/NavigateToggle.png) ## Logging in with 2FA To log in with 2FA, complete the following steps: 1. Log in using your email and password. 2. On the Verification Code page, enter the code from the authenticator mobile app or text message in the prompt and click **Continue**. ![Verification Code.png](https://cdn.document360.io/3fcaf473-a1ef-4778-aa2c-fd28411c2b01/Images/Documentation/Verification%20Code%281%29.png) ## Disabling 2FA To disable 2FA for your account, navigate to the User Details page again and select **Disable Two Factor**. ![](http://support.stackify.com/hc/en-us/article_attachments/203262963/disable.png)![](http://support.stackify.com/wp-content/uploads/2017/08/disable.png) Note If you lost access to your phone for two-factor authentication, contact an account administrator for your account. From there the Administrator can go to the User Details page (**Settings** > **Users**) and send a link to disable 2FA. ![](http://support.stackify.com/hc/en-us/article_attachments/206590986/disable2fa.png)![](http://support.stackify.com/wp-content/uploads/2017/08/disable2fa.png) If you are the only account administrator and you have lost access to your 2FA device, contact [support@stackify.com](mailto:support@stackify.com).