Firewall Exclusions & IP Address
  • 06 Dec 2019
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Firewall Exclusions & IP Address

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Agent-Related Networks

The following service endpoints are firewall exceptions that your server may need for the Retrace agent to work correctly on your network. The preference is to allow the domain name because the IP addresses listed below are subject to change.

Domain IP Address TCP Ports
s1.stackify.com CloudFlare IPs 443
13.86.249.109
104.42.96.144
services.stackify.com CloudFlare IPs 443
13.86.249.109
104.20.180.29
104.20.181.29
api.stackify.com CloudFlare IPs 443
138.91.76.244
13.86.249.109
presence.stackify.com 138.91.74.134 443
stackifyprodwest.table.core.windows.net Azure USWest Storage 443
stackifyprodwest.blob.core.windows.net Azure USWest Storage 443
stackifyprodwest-sb.accesscontrol.windows.net 157.56.160.192 443
stackifyprodwest2.servicebus.windows.net 23.99.80.186 443
stackifyprodwest3.servicebus.windows.net 138.91.242.98 443
stackifyprodwest.servicebus.windows.net 168.62.16.180 443

Browser-Related Networks

These are used only when accessing Retrace from your web browser.

Domain IP Address TCP Ports
stackify.com CloudFlare IPs 443
s1.stackify.com 13.86.249.109 443
104.42.96.144
s1.stackify.com CloudFlare IPs 443
stackify.chargify.com 35.161.155.56 443

External Website Check Networks

If you are using Retrace’s capabilities for doing HTTP ping checks you may need to whitelist our IP address that will be executing the HTTP checks. You only need to do this if your website restricts access by IPs.

(inbound port 80/443 for external website ping checks only)

IP Address
137.135.40.139
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