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    Firewall Exclusions & IP Address
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    Firewall Exclusions & IP Address

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    Article summary

    The following service endpoints are firewall exceptions that your server may need for the Retrace agent to work correctly on your network. The preference is to allow the domain name because the IP addresses listed below are subject to change.

    DomainIP AddressTCP Ports
    s1.stackify.comCloudFlare IPs443
    13.86.249.109
    104.42.96.144
    ingest.stackify.com13.86.249.109443
    services.stackify.comCloudFlare IPs443
    13.86.249.109
    104.20.180.29
    104.20.181.29
    api.stackify.comCloudFlare IPs443
    138.91.76.244
    13.86.249.109
    presence.stackify.com138.91.74.134443
    stackifyprodwest.table.core.windows.netAzure USWest Storage443
    stackifyprodwest.blob.core.windows.netAzure USWest Storage443
    stackifyprodwest-sb.accesscontrol.windows.net157.56.160.192443
    stackifyprodwest2.servicebus.windows.net23.99.80.186443
    stackifyprodwest3.servicebus.windows.net138.91.242.98443
    stackifyprodwest.servicebus.windows.net168.62.16.180443

    These are used only when accessing Retrace from your web browser.

    DomainIP AddressTCP Ports
    stackify.comCloudFlare IPs443
    s1.stackify.com13.86.249.109443
    104.42.96.144
    s1.stackify.comCloudFlare IPs443
    stackify.chargify.com35.161.155.56443

    External Website Check Networks

    If you are using Retrace’s capabilities for doing HTTP ping checks you may need to whitelist our IP address that will be executing the HTTP checks. You only need to do this if your website restricts access by IPs.

    (inbound port 80/443 for external website ping checks only)

    IP Address
    137.135.40.139
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