Firewall Exclusions & IP Address
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Firewall Exclusions & IP Address

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Article summary

The following service endpoints are firewall exceptions that your server may need for the Retrace agent to work correctly on your network. The preference is to allow the domain name because the IP addresses listed below are subject to change.

DomainIP AddressTCP Ports
s1.stackify.comCloudFlare IPs443
13.86.249.109
104.42.96.144
ingest.stackify.com13.86.249.109443
services.stackify.comCloudFlare IPs443
13.86.249.109
104.20.180.29
104.20.181.29
api.stackify.comCloudFlare IPs443
138.91.76.244
13.86.249.109
presence.stackify.com138.91.74.134443
stackifyprodwest.table.core.windows.netAzure USWest Storage443
stackifyprodwest.blob.core.windows.netAzure USWest Storage443
stackifyprodwest-sb.accesscontrol.windows.net157.56.160.192443
stackifyprodwest2.servicebus.windows.net23.99.80.186443
stackifyprodwest3.servicebus.windows.net138.91.242.98443
stackifyprodwest.servicebus.windows.net168.62.16.180443

These are used only when accessing Retrace from your web browser.

DomainIP AddressTCP Ports
stackify.comCloudFlare IPs443
s1.stackify.com13.86.249.109443
104.42.96.144
s1.stackify.comCloudFlare IPs443
stackify.chargify.com35.161.155.56443

External Website Check Networks

If you are using Retrace’s capabilities for doing HTTP ping checks you may need to whitelist our IP address that will be executing the HTTP checks. You only need to do this if your website restricts access by IPs.

(inbound port 80/443 for external website ping checks only)

IP Address
137.135.40.139

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